CorelDRAW Ideas Portal
Update 2024-11-20: I could confirm that the actual workspace area of PP is closely related to the freezing of PP. If I make the window of PP smaller or if I enable rulers (from View menu) then the actual window area, the PP workspace changes in size. Then PP will not freeze when zooming into the graphic. I could confirm that a specific size of workspace and a specific size of graphic res 894x902 (all formats BMP, JPG, TIF and CPT) do always freeze PP when zooming bigger until graphic touches "outer space" of workspace.
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Photo-Paint BUG when zoomed images reaches "out of area" - no error message, it just freezes with CPU load of 7%. I can repeat this, it does it every time. I will attach the graphic which leads to this error.
I found that one of my images always crashes Photopaint. Just using Zoom > always crash. Now I exported it to BMP, reopend the BMP but still same result.
Then I tried with other jpg images but no problem. Then I tried to changes the resulution of the first image (enlarge from 1000x1000 to 2000x2000) after opening the larger iamges the error is gone.
A bug report should be at your side as the software asked me to send one.
The images res (and the changes I did)
894x902 > freeze after zoom
902x902 > freeze after zoom
1000x1000 > freeze after zoom
2000x2000 > normal operation
(PP vers. 25.2.1.313 on Surface Studio, Win11pro 24H2 Japanese Language, 11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz 3.30 GHz, 32GB RAM, NVIDIA GeForce RTX 3050)
Actually I had so many crashes the last years when editing jpg. I am using Corel since version 6 in 1995. But the last versions after 2018 I am having trouble with freezes and crashes. And all related to zoom operation (to deactivate mouse wheel zoom helped before). As this happened on all my PCs (at least 5 different models) it is not hardware related. It looks like a bug which roots in the fitting of the graphic inside the window when using zoom. Please look into it.
