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Status Already exists
Created by Guest
Created on Sep 26, 2023

Custom short cuts won't export with workspace

When I go to export a custom workspace everything gets exported except custom short cuts you made. This has happened on multiple occasions were I'm setting up a new computer and my short cuts don't export with my personal workspace. So I have to go through and put in all my shortcuts again. Seems like it should be an easy fix.

  • ADMIN RESPONSE
    Sep 28, 2023

    This should be working as expected (i.e., keyboard shortcuts should be included with a custom workspace exported). Please make sure you have the latest update installed (i.e., the September 2023 Update - Version 24.5.0.0731). There was an issue related to custom keyboard shortcuts in the March 2023 release which was fixed in an update soon after.

    If that issue appears with the latest update installed, please reach out to Customer Support (www.coreldraw.com/support) to let the team troubleshoot the issue. You will be asked to provide detailed information about the hardware and software environment, to investigate the issue and provide an answer.

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  • Guest
    Reply
    |
    Sep 26, 2024

    The problem was indeed solved with the mentioned update but started to happen again with the next update.
    It still exists with the current version of CorelDraw 2024, Version 25.2.0.301 - September 2024 on Windows 11 Business, Version 23H2.

  • Admin
    Klaus Vossen
    Reply
    |
    Sep 28, 2023

    This should be working as expected (i.e., keyboard shortcuts should be included with a custom workspace exported). Please make sure you have the latest update installed (i.e., the September 2023 Update - Version 24.5.0.0731). There was an issue related to custom keyboard shortcuts in the March 2023 release which was fixed in an update soon after.

    If that issue appears with the latest update installed, please reach out to Customer Support (www.coreldraw.com/support) to let the team troubleshoot the issue. You will be asked to provide detailed information about the hardware and software environment, to investigate the issue and provide an answer.